Support

Frequently Asked Questions

Got questions? We've got answers. If you can't find what you're looking for, feel free to reach out to our team.

Is there a free trial available?
Yes — we offer a 14-day free trial with full access to all Starter features. No credit card required to get started.
Can I upgrade my plan later?
Absolutely. You can upgrade from Starter to Professional or Enterprise at any time. Your data and configurations are fully preserved.
Are the add-on modules included in the plans?
Core modules are included in each plan. Add-on modules like IVRS, Grievance Management, and third-party integrations are available as optional extras. Contact us for add-on pricing.
Is the software available on-premise?
Yes. Enterprise plans support on-premise deployment in addition to cloud hosting. Contact our team to discuss your infrastructure requirements.
What kind of support do you provide?
Starter plans receive email support. Professional plans include priority support. Enterprise customers get a dedicated account manager and SLA-backed support.
Is training provided during onboarding?
Yes. All plans include onboarding training sessions for your team. Enterprise customers receive extended training and custom workflow setup assistance.

Still have questions?

Our support team is ready to help you with anything you need.

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